Return Policy

Arthetics by Hadeed is an Islamic Store dedicated to upholding Islamic values and business ethics. We strive to ensure you receive our products in perfect condition. However, if you receive an order that is broken or damaged, we are here to help.

Steps to Follow:

  1. Report the Issue: Please send us a message on Instagram with your order details and a clear picture of the damaged item.

  2. Replacement Process: Upon receiving your message and verifying the issue, we will send you a new product at no extra charge.

  3. No Cash Refunds: Please note that we do not offer cash refunds, except in certain exceptional circumstances.

Thank you for your understanding and for being a valued customer of Arthetics by Hadeed.